Outsourcing methodology

  • How to outsource, what model to apply?
  • How to select the outsourcing company?
  • How to negotiate and close the outsourcing agreement?
  • How to define and monitor Service Level Agreement?
  • How to negotiate under-pinning contracts?
  • How to calculate the unit costs for services?
  • How to manage the budget and TCO?
  • How to externalize IT activities or IT department?
  • How to manage the IT and processes?
  • How to in-source?